Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World - Madrid

5-star hotel with exclusive Red Level service in Madrid's Salamanca district

Red Level Experience

The Red Level service at Hotel Fenix, A Gran Melia Hotel - The Leading Hotels Of The World provides dedicated check-in on the 7th floor and access to the Red Level Lounge. This lounge offers complimentary buffet breakfast, afternoon snacks, and premium beverages including Moët Chandon champagne until 11pm. Guests also enjoy two outdoor terraces and personal attention from a dedicated concierge team.

Dining & Bars

Gran Melia Fenix Madrid houses three on-site restaurants including Aduana for Spanish cuisine and Zuma for Japanese gastronomic fare. The Balmoral cocktail bar features professional bartenders who prepare drinks with a show, and in summer dinner is served on the terrace overlooking Plaza de Colón. The hotel also provides complimentary fruit and sweets in guest rooms as part of turn-down service.

Wellness & Fitness

The full-service Thai spa at Fenix Gran Melia Madrid offers Thai wellness treatments, massages, and beauty services including facial treatments. A fitness center with fitness/spa locker rooms and a massage chair is available for guests. The hotel also features a spa lounge/relaxation area and public bath facilities.

Rooms & Amenities

All 209 rooms at Hotel Fenix Gran Melia feature classic English-style décor, pillow menu, bathrobes and slippers, and iPod docking stations. Select Red Level suites include private hot tubs on terraces with views of Plaza de Colón. The hotel offers allergy-free rooms, soundproof rooms, and facilities for disabled guests.

Location & Services

Hotel Fenix Gran Meliá - The Leading Hotels Of The World sits next to Plaza de Colón, within 10 minutes' walk of Prado Museum, Reina Sofía Museum, and Thyssen Bornemisza Museum. The hotel provides a complimentary Audi Q8 electric car service for guest transportation (subject to availability). Additional services include a business center, airport shuttle, and family-friendly accommodations with spacious room options.

• Red Level: Private check-in, lounge with breakfast, snacks & Moët Chandon
• Dining: 3 restaurants (Aduana, Zuma) & Balmoral cocktail bar
• Wellness: Thai spa with massages, facials, fitness center
• Rooms: 209 units, pillow menu, suites with hot tub terraces
• Location: Salamanca district, 10 min walk to 3 major museums
• Service: Complimentary electric car, butler, concierge